About Us

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A payment marks a promise fulfilled.
A job well done. A service delivered.

At Cashbacs, we understand payments are the lifeblood of business. Through payments flow trust, goodwill and satisfaction.

The banks got together and created Bacs - a way for businesses to make and collect bulk payments quickly, simply and accurately. But Bacs needs careful navigation to get it working well for you.

Little issues that create big headaches aren’t easy to spot and can take a lot of work to resolve. Work that the banks often won’t help you with.

We’re Bacs experts. We do Bacs day all day every day. We know the system inside and out - better than many people you’ll speak to at the bank.

And we have the contacts that give us an inside track. Which means we can root out the little issues before they grow into big problems.

Your Bacs payments are our whole business. Just like you, we can’t afford to get your payments wrong.  Our mission is to put you in control of your Bacs payments, to be confident you’ll pay the right person, the right amount at the right time.

We’re here to help you keep your payment promises.

What we do

We're a Bacs bureau. We help businesses make payments or collect payments simply and cost-effectively using the Bacs system.

We work in one of two ways: directly with businesses, and on behalf of accountants and payroll providers who offer payment services to their clients. We also offer a contingency service for organisations with Direct Access to Bacs.

Cashbacs oversees nearly 10m Bacs payments per year, making us one of the largest Bacs bureaux.

Find out how we can help you make payments or collect payments or contact us today for a chat about your needs.

When you work with us you get:

  • Access to the Bacs system at any time and anywhere through our user-friendly, secure web portal – so no need to buy, install or maintain Bacs software.
  • Expertise and practical support on the phone from 8.30am to 7pm on all English banking days – all the advice you need for accurate payments.
  • The benefit of our contacts at the banks – a shortcut to resolving any issues, fast.
  • Alerts and reminders – never be caught out by a bank holiday again.
  • Care from our friendly team – our business is built on making your payments happen.

Our history

Cashbacs was set up in 1987, and one happy client has been with us since 1988. We are sponsored by HSBC and are Santander’s preferred Bacs supplier. Based in Cambridgeshire, UK, every member of our team has in-depth knowledge of the Bacs system.

“Santander are happy to promote Cashbacs as our preferred bureau in the knowledge that our customers can be assured of receiving good customer service at all times.”