Enjoy all the benefits of using Bacs Direct Debit to collect the right amount at the right time, automatically.
Get all the backup of a Bacs approved bureau taking care of your Direct Debit collections, so you can control your cashflow with confidence.
Two ways to use our service.
With a click, submit payments for collection and get details about payments you’ve received.
Business without a SUN can still collect Direct Debits with our Facilities Management Service.
You’ll need a Direct Debit instruction.
Obtain a signed Direct Debit Instruction (DDI) from your customer. Forward this to the customer’s bank, as necessary – electronically (AUDDIS) or by post. You now have permission to collect the customer’s payments by Direct Debit.
1. Upload files
Upload payment files directly from your system to our secure portal.
Saves time and reduces errors.
(You can manually enter details for adhoc payments).
2 Secure portal
Manage your files
View and amend individual lines in your file.
Authorise your files
An additional step for businesses that would like an additional approver.
3. Submit files
Check you are completely happy with your files.
Submit your files to Bacs, via our secure portal.
View submissions at any time.
4. Processed by Bacs
Security and validation checks.
Distribution to banks and building societies.
Confirmation your files have been processed.
5. Payments made
Payments collected on a three-day cycle.
Day 1: Input and Bacs processing.
Day 2: Bank or building society processing.
Day 3: Payments debited from the customer and credited to the service user.
6. Payment reports
Full visibility of payments collected: customer, amount and date.
Reports on unpaid Direct Debits, amendments or cancellations, and any rejections or claims.
We email reports daily to businesses using our Facilities Management Service.
Expertise and practical support on the phone from 8.30am to 7pm on all English banking days. All the advice you need at any stage of the process.
We give you unlimited users and authorisers, and we have a clear cost structure:
A one-off set-up fee covers everything you'll need to get started.
An annual fee gives you unlimited access to the system and our support.
A per transaction fee.
For a full introduction to the Bacs Direct Credit service, visit the Bacs website.